Premier Supplier

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please read our return policy before ordering.

BuildASoil Products – No Returns
Due to the nature of living soil and organic growing materials, all BuildASoil products are final sale. We do not offer returns or refunds on these items once they are shipped. Please double-check your order before checkout.

AC Infinity Products – 30-Day Returns
We accept returns on AC Infinity products within 30 days of delivery under the following conditions:

• Product must be unused and in original packaging
   
• Customer is responsible for return shipping costs
   
• Refunds are issued to the original payment method once the item is received and inspected
   

How to Request a Return

1. Email us at CustomerSupport@nhighsupply.net with your order number and reason for return
    
2. We’ll reply with return instructions and the return address
    
3. Ship the item back within 7 days of receiving instructions
    

Refunds

• Refunds are processed within 5–10 business days after we receive your return
   
• Shipping fees are non-refundable
   

If you have any questions, feel free to contact us at  CustomerSupport@nhighsupply.net — we’re here to help!